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Manufabo®
- Shipping
- Returns
We ship out in 0–2 days (climate friendly).
General shipping costs — Germany
- 6 € OR reduced rate: 0 €
- Free shipping from 99 €
Exact shipping costs are shown dynamically on product pages and cart. They depend on item and location. You can modify the shipping location in the cart (after adding a product).
DHL Germany
- Reduced shipping rate: 0 €
- Standard shipping rate: 6 €
- Free shipping from 99 €
DHL - Zone 1: EU
- Reduced shipping rate: 10 €
- Standard shipping rate: 15 €
- Free shipping from 299 €
DHL - Zone 2: UK & Switzerland
- Standard shipping rate: 27 €
DHL - Zone 3: Non-EU Europe
- Standard shipping rate: 30 €
DHL - Zone 4: Russia
- Standard shipping rate: 35 €
DHL - Zone 5: North, South and Central America
- Standard shipping rate: 48 €
DHL - Zone 6: North Africa, Middle East
- Standard shipping rate: 38 €
DHL - Zone 7: Asia, Africa (without North Africa, Middle East)
- Standard shipping rate: 46 €
DHL - Zone 8: World
- Standard shipping rate: 50 €
Products can be returned within 14 days from delivery. Customized products cannot be returned. The buyer bears the return costs.
Instructions
You can cancel your purchase within 14 days after receiving the items without giving a reason. To do so, inform us clearly (e.g., via e-mail) before the 14-day period ends.
To cancel your order, write us (e.g., replying to the order confirmation e-mail), using this form:
Revocation form
- Order number
- Date received
- First and Last Name
- Item(s) to cancel
- Reason for cancellation (optional)
Return address
For the return process, please send your order back to the return address provided in the Imprint.
Refund policy
Upon cancellation, we will refund all payments received from you, excluding delivery costs, within 14 days of receiving your notice of cancellation. The refund will be processed using the original payment method, unless we agree otherwise. No additional fees will be charged for the refund. We reserve the right to withhold the refund until we have received the returned products and verified their condition. Products must be returned in new, unused condition within 14 days from the day of cancellation notification. This deadline is considered met if you send the products before the 14-day period concludes. You are responsible for the direct cost of returning the products. If the products have diminished in value due to handling beyond what is necessary to ascertain their condition, features, and functionality, you may be held accountable for that reduction in value.
Limitations
Cancellation is not possible for orders of personalized or custom-made products, where your specific choices or instructions are critical for production, or items uniquely tailored to your personal requirements.
Contact
Hi, I am Alex
The guy behind the scenes 🍦
My mom and I handcraft each bag right here in Germany.
Got comments, questions, ideas, or special requests like a personalized bag? Shoot them. We are all ears ツ
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Free shipping
Free on orders from 99€. Enjoy the Manufabo® Shop ツ
Last dance
We are rebranding. Therefore, we opened a limited-time Outlet Shop featuring our previous collections. Snag one-of-a-kind handmade bags (at incredible prices) before they are gone: Outlet Shop
All things Manufabo®
New collections, exclusive offers and more. The #nonchalant newsletter keeps you in the loop (incl. rewarding short survey). Get it here:
DAS IST Celebration
After months in the making, our dear project DAS IST is finally live! 🎉 Celebrate with us and enjoy a special offer on all Manufabo® bags. Use coupon: