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Frequently Asked Questions (FAQ)
Payment, Order, Shipping
Payment
We offer multiple payment options, including Credit Card, PayPal, and Direct Bank Transfer (you can find our Bank details here).
Backorder
Products “Available on backorder” are currently not in stock but can still be ordered. Once you place your order, we kickstart the handcrafting process. Our manufacturing times vary, typically ranging from 1–6 days. If you’d like a personalized estimate for your order’s timeline, feel free to slide into our DMs on Instagram, and we will get back to you asap.
Shipping
We strive to dispatch your order within 0–2 business days upon confirmation of availability (via DHL). The precise delivery times and costs depend on your location. You can also view the shipping costs in the cart section.
Material, Manufacture
Material Origins
As a conscientious manufactory, we prioritize sourcing the majority of our materials for our handmade bags within the EU. Our premium faux leathers come from Spain, while our yarn and rubber bands are sourced from the Czech Republic. For hardware and zippers, we partner with certified Chinese suppliers adhering to the Standard 100 by OEKO-TEX®.
Handmade Production
To avoid any uncertainty, who actually sews and makes our products, where and in which working conditions, we manufacture our bags by hand in Germany.
Interaction
Contact
Collaboration
No matter if you own a brick and mortar store, work in retail, write a blog, or are a quote-unquote influencer of some kind; we are always looking for partnerships and collaborations with people and businesses who value extraordinary, high quality, fair products and who embody greatness, and nonchalance. If anything or (more) anyone comes to your mind, we are very happy to hear from you. The easiest way is to reach out via IG @manufabo.
Newsletter
Stay in the loop with our Manufabo® Newsletter to catch up on curated news, discover new collections, get the inside scoop on special events, and even join exciting sweepstakes.
Locations
You can find Manufabo® at these Locations.
Legal
Revocation
If the products from your order are in new, unused condition, you have the right to initiate a return within 14 days from the date of delivery and receive a refund. Please note that as the buyer, you are responsible for the return shipping costs. If you wish to proceed with a return, please check the Shipping tab on the bottom of the page for more info, and send your order back to us.
Legal Questions
Please check the bottom of the page for links to the Terms and Conditions, the Imprint and more.